Royal Affairs Ballroom (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through royalaffairs.com, how we use it, and your choices.

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Information we collect
When you submit an inquiry or contact us, we collect the details you provide: your name, email address, phone number, event type, event date, estimated guest count, and any message you include. We also automatically collect basic technical information, such as your browser type, device, IP address and pages visited, through cookies and similar technologies (see our Cookie Policy).

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How we use your information
We use your information to respond to your inquiry, check availability, prepare quotes, schedule tours, plan your event, and improve our website. If you agree when submitting our form, we may contact you by text message about your inquiry. Message and data rates may apply. You can reply STOP at any time to opt out.

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How we share your information
We do not sell your personal information. We share it only with service providers that help us run our website and business, such as our website platform (Wix), Google (Maps and reCAPTCHA) and our email provider, and only as needed to provide those services, or when required by law.

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Data retention
We keep your information only as long as needed to respond to you, provide our services, and meet legal or accounting requirements.

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Your choices
You may ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing info@royalaffairs.com. You can also manage cookies through our cookie banner or your browser settings.

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Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information.

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Security
We use reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

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Changes to this policy
We may update this policy from time to time. The “Last updated” date shows when it was last changed.

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Contact us
Royal Affairs Ballroom
140 E. Main Street, Suite 103, Lewisville, Texas 75057
(972) 221-6565 · info@royalaffairs.com